Police yesterdayurged the public not to use hotel booking website http://www.bookinhotels.com/ following complaints from customers that they had to pay for their stay twice.
“The police urges the public not to use the above website for hotel bookings, since the behaviour so far of those responsible indicates suspicious transactions,” a police statement said.
Police said Cyprus’ Consumer Centre has received complaints from Cypriot citizens about the website.
The people complained that while making a booking through the website and paying for their stay at hotels in Cyprus and abroad, it ultimately transpired that no bookings were made and the people had to pay for their stay again. When they asked for explanation and refunds, the people responsible for the website did not respond.
Source: Cyprus Mail 2009
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